FAQs

FAQs

Cheshire Glass Company

Have a glass-related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Why don’t you have prices on your website?

    Determining a standard price for our services is challenging due to the custom nature of our work. Your custom glass solution selection depends on various factors like style, size, type, thickness, and hardware. However, rest assured that at Cheshire Glass, we collaborate with you to suggest a personalized and functional solution that aligns with your requirements and budget.

  • How do I get started selecting a glass shower enclosure?

    Looking for the perfect glass shower doors, multi-panel showers, or tub enclosures can feel overwhelming, but our shower selection page is a great starting point to narrow down your search based on style and hardware components. We'll collaborate with you to determine whether a full-frame, semi-frame, or frameless shower enclosure is the best fit for your application and style preference. Once all the preparatory work is done, our estimator will visit your home to take specific measurements and design considerations such as wall and floor irregularities, any slopes or knee walls, and the best anchor points. 


    The next step is to provide you with a price and options. Once you approve the quote, we proceed to release the design takeoff for production. From that point, expect a four-to-six-week timeline until we return to install your stunning, new custom-designed shower enclosure!


    After your shower enclosure is installed, we recommend regular cleaning to ensure your investment lasts for the long term. Deep cleaning your shower glass once a month is ideal, according to Better Homes and Gardens.

  • Do you charge for consultations or estimates?

    Absolutely not. We don't charge for estimates or consultations, unlike other custom glass shops. Our goal is to earn your business and have you as one of our "wildly enthusiastic customers."

  • How can I clean a “milky fog” that has appeared between my window glass?

    We're sorry, but it's not possible. This issue is known as a failed seal, which is a black rubbery substance along the outer edge. It can occur in incorrectly manufactured or older insulated glass units (IGUs). Essentially, what has occurred is that moisture has penetrated through a delamination or opening in the previously sealed air space between the two glass pieces, leading to condensation forming on one or both panes. Feel free to contact us to schedule a measurement for a new custom glass replacement for your IGU.

  • What exactly is an insulated glass unit or IGU?

    Our expert custom glass team will tell you that an IGU is a sealed unit consisting of two or more pieces of glass with an insulating spacer around the edges to create an air barrier between them. In higher-quality units, the spacer is frequently filled with a desiccant that absorbs any moisture within the air barrier. Some insulating spacers may contain argon or krypton gas to offer extra insulation. The benefit of an IGU is its ability to minimize the transfer of heat or cold through the window.

  • What is the difference between “R” and “U” values?

    The R-value measures a material’s insulation properties. It represents the “resistance” a material has to the flow of heat. The HIGHER this value is, the greater the resistance to heat.


    The U-value is an insulation rating for transparent material (like glass) that represents the amount of heat that escapes a surface. The LOWER the U-value, the better the insulation is of your custom glass.


  • What do you mean by safety glass?

    The current market offers various types of safety glass, such as wire mesh, riot, and ballistic glass, each with different levels of strength. In our professional experience, the two most commonly used safety glass types are tempered and laminated. Tempered glass undergoes heat treatment and rapid cooling to become a strong and durable glass that breaks into relatively harmless granular pieces. Our experts will tell you that laminated glass consists of two glass pieces bonded together with a vinyl layer, which prevents the shattered fragments from scattering like shrapnel when broken.


    We've found that building codes typically mandate the use of safety glazing in any door, any glass within 2 feet of a door, and any glass within 18 inches from the floor. When you work with us, we'll be happy to explain the safety requirements for glass shower doors in more detail.

  • What type of glass do I need for a tabletop?

    Tempered glass is typically utilized when the glass is supported only along the edges, with the center being an open (non-solid) surface. If you are able to see through the tabletop to your legs, then tempered glass is necessary. When the custom glass top is covering a solid surface, plate glass is the cost-effective solution.

  • What types of mirrors do you sell?

    We specialize in creating and mounting a wide range of mirrors, spanning from antique to traditional styles. Whether you need a large wall mirror for a gym or dance studio, a bathroom vanity mirror, or a framed mirror, our custom glass experts can tailor the size and edge design to your specifications.

  • Do you make screens?

    Certainly! A new screen frame can be constructed, or your current sash can be repaired or rescreened at our workshop. Our inventory includes a range of aluminum and fiberglass screening mesh options, including ultra-fine "no see ums," clear view, and heavy-duty pet screen varieties. In addition to providing custom glass services, Cheshire Glass is your comprehensive solution for window or sliding door screens, as well as full-screened-in porch enclosures.

Share by: